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    What is SipSpheres.com?
    A subscription-based B2B platform enabling professionals and businesses in the global beverage industry to connect, collaborate, and grow.
    Who can register?
    Individuals aged 18+ or the legal age in their jurisdiction, representing businesses or acting as industry experts.
    What do subscribers get access to?
    Full access to the verified database of beverage industry businesses and professionals. Free users do not receive database access.
    How do I manage or cancel my subscription?
    Manage subscriptions via the user dashboard under Billing, or contact support via email. Cancellations take effect from the next billing cycle. No refunds are issued.
    Is my information safe?
    Yes. We use secure protocols and industry-standard practices to protect your data and do not engage in any sale or trade of personal information.
    Can users post content?
    Yes. Blogs and events may be posted by users or affiliated contributors. Users are responsible for the accuracy and legality of posted content.
    What kind of businesses are featured?
    Businesses involved in alcoholic, non-alcoholic, or cannabis-based beverages.
    Does SipSpheres.com participate in business transactions?
    No. We are a neutral platform that facilitates connections. Users are solely responsible for verifying contacts and conducting due diligence.
    Can I receive technical support?
    Yes. Support related to platform use is available. Web development or advanced services require a separate contract.
    What types of registrations are available?
    We offer two types of user registrations:
    • Expert Profile: For industry professionals such as sommeliers, bartenders, consultants, etc., to showcase their expertise and post their requirements.
    • Business Profile: For any business related to alcoholic or non-alcoholic drinks, including importers, exporters, bottlers, private labels, packaging companies, distributors, retailers, retail chains, and more. Businesses can showcase their products and post their requirements for suppliers.
    What happens if a deal is completed, halted, or canceled?
    Sipspheres is a platform connecting businesses and experts. We do not guarantee, verify, or take responsibility for the accuracy or legality of user data. Any agreements or deals made are solely between the users. We are not liable for completed, failed, or canceled deals.
    Can I view a demo lead?
    Yes! With our **Add-On Package**, you can view 3 demo leads for just $10, even with a free subscription.
    Why can't I view more leads with a monthly package?
    Monthly packages come with limited lead views. To view more leads, consider upgrading to a **Quarterly or Annual Package**, or purchase **Add-On packages**.
    Can individual/expert users view leads?
    Yes. However, you must purchase a subscription or an Add-On package to access any leads.
    Is access to Blogs and Events free?
    Yes, blogs and events are free to view. However, to see contact details, users must be registered and have a valid subscription.
    What services does Sipspheres provide?
    • B2B directory listing
    • Website creation and eCommerce development
    • Logistics support (for selected partners)
    • Discounted digital services based on subscription
    • Newsletter promotions for subscribers
    Can I post an event on the platform?

    Yes, event posting is free after registration. For premium promotion via newsletters or ads, contact us at care@sipspheres.com.

    Is there a fee for bloggers?
    No. Bloggers can post for free by creating an account and uploading original, plagiarism-free content from their dashboard. Copyrighted content is not allowed and will be removed if reported.
    What should I do if I encounter a technical issue?

    You can create a support ticket via our Contact Us page or email us at care@sipspheres.com.

    I can't log in after registration—what do I do?
    Check your email for an OTP verification link. You must verify your email to access your account.
    Can I cancel my subscription?
    Yes. Go to **Account > Billing > Subscription > Cancel** at any time. No email is required to cancel.
    Is there a refund policy?
    No. As this is a self-managed platform, refunds are not provided. Subscriptions support operational costs and services.
    Can you help build a new website for my business?
    Absolutely! Share your requirements, budget, and timeline with us, and we’ll help you go digital with a customized solution.
    Where is Sipspheres registered?
    We are registered in the USA, UK, and have a support team in India.
    Can I pay via bank wire for subscriptions?
    Regular subscriptions can be paid via Card, Stripe, or PayPal. Bank transfers are accepted only for custom packages above $999.
    What happens if I use my credit by mistake?
    Unfortunately, credits cannot be refunded. The system prompts for confirmation before credit usage. Please use your credits carefully.
    Can I update an inactive or incorrect contact?
    Yes. Go to your Dashboard > Profile to update the contact or business info.
    Do I need to provide multiple contact details?
    Providing more details helps increase trust and response rates. We recommend adding at least 2 contact points.
    What if I don't have certifications like EORI, FDA, or TTB?
    That’s okay. Including certification status helps build credibility, but it’s not mandatory. License numbers are not publicly displayed.
    Do you have a mobile app?
    Yes! Our platform is available on **Android and iOS**, bringing global networking to your fingertips.
    How will I know if someone is interested in my post?
    You’ll receive an email once a verified lead contacts you. All posts go through admin verification to ensure quality and relevance.
    What makes Sipspheres unique?
    • First B2B beverage platform with expert & business profiles
    • Verified leads and admin moderation
    • Website creation and logistics support
    • Event and blog participation
    • End-to-end support via a ticketing system
    Still have questions?

    Reach us anytime at care@sipspheres.com or visit our Contact Us page.

    We appreciate your valuable time to share your feedback/ suggestions to improve and meet your requirements.

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